maiLane is a modern business email client — fast and focused like the apps you love, with shared inboxes, routing, and domain controls built right in.
Hi support team,
Just spotted that the Q2 invoice has a discount line listed twice — easy fix on your end, no rush. Could you confirm the corrected total when you get a moment?
Thanks!
Jules
@Maria — looks like the discount got double-applied on our end. Reissuing now, will reply within SLA.
The email client of choice for modern teams
maiLane is a fast, keyboard-first email client — with shared inboxes, routing, and admin controls built into the same app your team lives in every day.
Threaded conversations, instant search, snooze, send-later, and a full set of keyboard shortcuts. The kind of client people actually want to open.
Assign threads, leave internal notes, and run support, billing, and ops queues — without leaving your inbox or forwarding messages around.
Routing rules, multi-domain support, SSO, and audit logs included. Everything your IT team needs without buying a second product.
The polish of a modern consumer client. The features your business actually runs on.
Triage in seconds with single-key shortcuts. Reach anything with ⌘ K.
Clean, collapsible threads with quick context on participants and history.
Run support, billing, and ops queues with assignments and SLA timers.
Loop in teammates on any thread without forwarding the message.
The modern client basics — implemented with the polish you'd expect.
Auto-tag, auto-assign, and forward by sender, content, or header.
Use maiLane across as many domains and brands as your business runs.
Shared response templates with variables and per-team libraries.
Schedule, RSVP, and view shared contacts without leaving the client.
Sign in with Okta, Entra ID, or Google. Provisioning handled automatically.
Every action recorded and exportable — Splunk, Datadog, S3.
Bring your favorite client. Or build with our REST API and webhooks.
Move between your inbox, shared queues, routing, collaboration, and admin without switching apps.
Threaded, keyboard-first, and faster than the apps you've gotten used to. Built for people who live in their inbox.
Run support@, billing@, ops@, or any team queue with assignments, internal notes, and SLA timers built into the client.
Tag, assign, or forward by sender, content, or header. Preview rule changes against your actual mail before turning them on.
Loop in a teammate, hand off ownership, or write a quick internal reply — all inside the client your team already uses.
Manage domains, users, roles, and policies from inside the client. Audit logs and SSO included on every plan.
A workflow built around how your team actually works through their inbox: fast triage, clean handoffs, automatic routing, no chaos.
Open maiLane, hit J/K, archive what's done, snooze what isn't urgent. Inbox zero is a real possibility again.
Assign a thread, leave a quick internal note, or @mention a teammate — they pick it up from their own inbox.
Auto-tag billing emails, auto-assign customer threads, forward edge cases — without writing scripts.
Admins get audit logs, SSO, and per-domain policies — without your team having to think about any of it.
Independently audited, continuously monitored, and built on hardened infrastructure — without slowing your team down.
TLS 1.3 in transit, AES-256 at rest. Optional customer-managed encryption keys for Enterprise.
SAML 2.0 / OIDC SSO, SCIM provisioning, hardware-backed MFA, and passkeys.
Tamper-evident logs for every admin and user action. Stream to S3, Splunk, Datadog, or Panther.
Choose EU or US storage. Region-pinned processing for regulated workloads.
Native connectors and a documented API — so maiLane fits cleanly alongside the rest of your stack.
"We tried every email client out there. maiLane is the first one that's fast like a consumer app and powerful enough for how our ops team actually works."
"Shared inboxes used to mean a second app on a second tab. With maiLane, support@ and billing@ live in the same client as my personal inbox. Game changer."
"Keyboard shortcuts, snooze, send-later, internal notes — every feature I wanted from a modern client, plus the ones my team needs. Hard to go back."
Pick a plan that fits your team today. Switch any time — we'll prorate the difference.
For small teams replacing their everyday email client.
For teams running real workflows out of their inbox.
For regulated and multi-region organizations.