maiLane
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Pricing

Simple pricing.
No surprises at renewal.

Pay per active user. Inboxes are unlimited on Growth and Enterprise. Cancel any time.

Starter

For small teams replacing their everyday email client.

$ 9 / user / month
  • Full email client (web, desktop, mobile)
  • 1 custom domain
  • Up to 25 inboxes
  • Basic shared inbox features
  • Standard routing rules
  • Email & chat support
  • SOC 2 Type II
Start free trial
Most popular

Growth

For teams running real workflows out of their inbox.

$ 24 / user / month
  • Everything in Starter
  • Unlimited inboxes
  • Up to 10 domains
  • Full shared inbox features & SLAs
  • Advanced routing & webhooks
  • SSO + SCIM
  • Activity logs & SIEM export
  • 99.9% uptime SLA
  • Priority support
Start free trial

Enterprise

For regulated and multi-region organizations.

Custom
  • Unlimited domains
  • EU + US data residency
  • Customer-managed keys (CMK)
  • Dedicated success manager
  • 99.99% uptime SLA
  • Custom SLA & DPA
  • HIPAA-ready environment
Talk to sales

Prices in USD. EUR, GBP, and CAD billing available. Volume discounts beyond 100 seats — talk to sales.

Compare plans

What's included in each plan.

FeatureStarterGrowthEnterprise
Managed inboxes25UnlimitedUnlimited
Custom domains110Unlimited
Shared inbox workflowsBasicFullFull
Forwarding rulesStandardAdvancedAdvanced + custom
SSO & SCIM—✓✓
Activity logs & SIEM export—✓✓
API & webhooksRead-onlyFullFull
Data residency (EU/US)USEU or USEU + US
Customer-managed keys——✓
HIPAA / BAA——✓
Uptime SLA99.5%99.9%99.99%
SupportEmail & chatPriorityDedicated CSM
FAQ

Pricing questions.

Every plan starts with a 14-day free trial. No credit card required to get started.
An active user is anyone who signed in or sent mail through maiLane in the billing month. Inboxes themselves are unlimited on Growth and Enterprise.
Yes — we prorate the difference automatically. Upgrades take effect immediately; downgrades take effect at the end of the current term.
Yes. Registered non-profits and accredited educational institutions receive a 30% discount on the Growth plan. Contact sales with proof of status.

Have a custom requirement?

Tell us about your data residency, compliance, or volume needs. We'll put together a tailored proposal.

Talk to sales